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Misplaced Mistrust: The Collaborative Construction of Doubt In 911 Emergency Calls

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123 cited

1984Talk and its occasion: the case of calling the police114 cited

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2016Air traffic communications in routine and emergency contexts: A case study of Flight 1549 ‘miracle on the Hudson’33 cited
2008Inter-interactional contexts of story-interventions by non-knowledgeable story recipients in (Italian) multi-person interaction33 cited
2021The care and feeding of 9-1-1 infrastructure: dispatcher culture as media work and infrastructural transformation32 cited
2010The role of interactional competence in mediation28 cited