Digital services innovation for aging-in-place

Abstract

The world is aging, and aging fast. One of the fundamental challenges facing the aging world is the increasing demand for elderly care services. Digital services innovation, as a key enabler to satisfy this demand, has been emerging to provide higher convenient, more efficient and cost effective access to aged care services in elders' homes and communities for them to age-in-place. Despite the surge in digital innovations, research on their implementation for aging-in-place has been limited. The objective of this review is to examine and synthesize research findings in literature and, based on this and our aging project knowledge, develop an implementation framework to provide guidance for aging-in-place efforts. The guidance is focused on five core implementation concepts (the process; key stakeholders; ICT platforms; implementation environments/settings; and iterations of influencing factors, their addressing strategies, and evaluations) for successful implementation of digital services innovation into aging-in-place practice.

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