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Abstract This is the first of a sequence of papers dealing with the computational aspects of the transient behavior of queues in discrete time It is shown that for a substantial class of queues of practical interest, a wealth of numerical information may be obtained by relatively unsophisticated methods This approach should prove useful in the analysis of unstable queues which operate over a limited time interval, but is by no means limited to such queues Mathematically the service unit is modeled in terms of a multivariate Markov chain, whose particular structure is used in iterative computation. Many important queue features may then be derived from the n‐step transition probabilities of this chain.
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