Assessment of Organizational Performance of Private Manufacturing Companies: The Impact of Supply Chain Management Responsiveness

Abstract

This paper analysis the impact of supply chain management responsiveness on organizational performance in some private manufacturing companies in Democratic Republic of the Congo.The paper considered the successes recorded by multinationals with a paradigm shift from sole autonomous business entities to collaborative team in supply chain management.A new performance strategic twists which most DR Congo manufacturing organizations is yet to embrace.The purposes were to examine the effect of lean and agile strategies on cost reduction and productivity.Also, revealed the relationship between PME responsiveness to customers demand and level of inventory in the warehouse.Two research questions and hypotheses were raised.A sample size of 30 using G*Power version 3.1.9.2 calculation technique was used to derive the company size while Freud and Williams statistical tool was used for the population of 2057 which gave a sample size of 649 top management staff across South East selected branches of MAN .Fisher's Extract, Multiple Regression, Ttest among others formed the analytical tools.The findings revealed a significant association between effective management of Supply Chain through the use of lean strategy reduced waste of time, resources and increased productivity.Also, responsiveness to customer's demands is significantly associated with increase in sales and low inventory level in warehouse.Some recommendations also proposed in the end of this study based on the findings and their characteristics.

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