The Four Stages of Highly Effective Crisis Management

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Public Relations and Crisis Communication Disaster Management and Resilience Media and Digital Communication

Abstract

From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l

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2016Securing Frontline Employee Support After an Ethical Scandal 2012Assessing informational website communications during emergencies and disasters 2012Using Student-Constructed Cases to Investigate Crises

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