Book2009

Engaging Public Sector Clients

488 citations0/0 files storedPalgrave Macmillan UK eBooks

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Public Policy and Administration Research E-Government and Public Services Innovative Approaches in Technology and Social Development

Abstract

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations

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2012New Media and the Coproduction of Safety 2013It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives 2013The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom 2014Activating Citizens to Participate in Collective Co-Production of Public Services 2014Public Value Accounting: Establishing the Philosophical Basis 2012Co-production and Third Sector Social Services in Europe: Some Concepts and Evidence 2016Towards an empirical research agenda for public value theory 2013Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management

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