A Qualitative Study of Artificial Intelligence Application Framework in Human Resource Management

Abstract

Artificial Intelligence (AI) has grown by leaps and bounds in the past few years making it a necessary tool for organizations all over the world to pave the road to a smart future by entering into its various functions and making it more efficient. However, companies in India have been hesitant and slow to adapt this technology and this hesitation is ever so clearly seen in the Human Resources function of the organization. The Primary purpose of this article is to explore the application, benefits and challenges of integration, and the limitations of AI in HRM within the Indian context. The responses for the study were collected from various Top-level HR Professionals through multiple forms of interviews. The sampling method used was purposive sampling. The research is an exploratory study that uses the data collected through the interviews to identify the various methods in which artificial intelligence is used in the Human Resource function, the problems faced in implementation of the technology and the benefits of using AI. The studyis relevant and beneficial to organisations that seek to enhance the effectiveness and efficiency of their HRM functions by leveraging the power of AI.

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