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Postemotional Society
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  • 2003Social Theory and Religion454 cited
  • 1999Interpretation of the Unimaginable: The U.S. Holocaust Memorial Museum, Washington, D.C., and “Dark Tourism”174 cited
  • 2015Structures of Unfeeling: Mysterious Skin166 cited
  • 2006The medicalisation of shyness: from social misfits to social fitness165 cited
  • 2005The (mis)representation of customer service148 cited
  • 2003Knowing the Unknowable? A Discussion of Methodological and Theoretical Issues in Emotion Research and Organizational Studies146 cited
  • 2009Compassion Fatigue: The Experience of Nurses132 cited
  • 2004The Jerry Springer Show as an emotional public sphere110 cited
  • 2004‘MOT Your Life’: Critical Management Studies and the Management of Everyday Life101 cited
  • 2001Religion, Theology and the Human Sciences101 cited
  • 2010The Stratification of Emotions: Some Preliminary Generalizations97 cited
  • 2016Moral Emotions and Ethics in Organisations: Introduction to the Special Issue92 cited
  • 2004Managing between the Sheets: Lifestyle Magazines and the Management of Sexuality in Everyday Life78 cited
  • 2016“Spectacular Death”—Proposing a New Fifth Phase to Philippe Ariès’s Admirable History of Death

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75 cited
  • 2009Fun and Laughter: Culture Jamming and the Emotional Regime of Late Capitalism75 cited
  • 2008Real disorder in the court: an investigation of conflict talk in US television courtroom shows74 cited