Organizational Intelligence

Abstract

In a behavioural science context, organizational intelligence refers to an organization’s ability to acquire, process and use information. The organizational learning and organizational decision-making literatures comprise what would be the organizational intelligence literature if organizational intelligence were an acknowledged field of study. I describe these two literatures, and I show how organizational learning and decision-making facilitate organizational intelligence and are themselves enhanced by organizational intelligence. I also describe the practice of organizational intelligence, a practice that seeks to aid decision-makers by determining the nature, capabilities, circumstances and likely behaviours of entities of interest to these decision-makers.

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