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• 2005Maintaining legitimacy using external communication strategies: An analysis of police-media relations174 cited
• 2001Organization Structure from a Loose Coupling Perspective: A Multidimensional Approach*141 cited
• 2004Organizational Pathologies in Police Intelligence Systems141 cited
• 2008Does Community-Based Collaborative Resource Management Increase Social Capital?110 cited
• 2006Do exchange hazards always foster relational governance? An empirical test of the role of communication80 cited
• 2004Conceptualising communications strategy from a relational perspective66 cited
• 2019Policing's ‘meme strategy’: understanding the rise of police social media engagement work58 cited
• 2015Social women entrepreneurship in the Kingdom of Saudi Arabia56 cited
• 2004A quantitative exploration of communication's role in determining the governance of manufacturer–retailer relationships52 cited
• 2005Active trust development of local senior managers in international subsidiaries52 cited
• 1997Book Review: Organizational Culture: Sailing Between Evangelism and Complexity46 cited
• 1995The peripheral core of law and criminology: On postmodern social theory and conceptual integration42 cited
• 1999Prayer in the lives of late adolescents40 cited