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Marketing (2003)MarketingHow Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement (2023)How Does Service Quality Impr…Tiocfaidh ár lá: introduction to the special issue (2006)Tiocfaidh ár lá: introduction…Implementing the Disability Discrimination Act 1995 (2005)Implementing the Disability D…An approach to environmental psychology (1974)Retailing: Environment and Operations (2002)Visual merchandising and the creation of discernible retail brands (2003)The Heritage Crusade and the Spoils of History (1998)Sorting Things Out (1999)Strategy safari: a guided tour through the wilds of strategic management (1999)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Commitment-Trust Theory of Relationship Marketing (1994)
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  • 2023How Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement28 cited
  • 2005Implementing the Disability Discrimination Act 199513 cited
  • 2006Tiocfaidh ár lá: introduction to the special issue13 cited

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