What is Knowledge Management?

Murray Eugene Jennex

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Organizational Learning and Leadership Innovation and Knowledge Management Knowledge Management and Sharing

Abstract

This chapter defines knowledge and knowledge management (KM) and establishes its roots KM is not a brand new topic; organizational learning and organizational memory are related topics that have been fields of research for many years. This chapter relates these concepts to a relational model that shows that the three topics are related and influence organizational effectiveness. Additionally, this chapter explains that KM has become a research area due to a confluence of trends that have made KM necessary and technically useful.Request access from your librarian to read this chapter's full text.

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2020Readiness of Public and Private Sector Organizations for Knowledge Management: A Literature Review

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