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COMPETITION AND IT-BASED INNOVATION IN BANKING SERVICES
16 references·5 citing·46 second hop
COMPETITION AND IT-BASED INNOVATION IN BANKING SERVICES (2000)COMPETITION AND IT-BASED INNOVATION IN BA…Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches (1997)Service quality and operating…Relationship Marketing: the Importance of Customer-Perceived Service Quality in Retail Banking (1996)Relationship Marketing: the I…Technological regimes and innovation in services: the case of the Italian banking industry (1995)Technological regimes and inn…The economics of technical change (1994)The economics of technical ch…Rediscovering continuous improvement (1994)Rediscovering continuous impr…The diffusion of technological innovation in the commercial banking industry (1992)The diffusion of technologica…Why do firms differ, and how does it matter? (1991)Why do firms differ, and how …New Industrial Financial Services: What Distinguishes the Winners (1991)New Industrial Financial Serv…A dynamic perspective on the impact of process innovation upon competitive strategies (1990)A dynamic perspective on the …The new product process: A decision guide for management (1988)The new product process: A de…Oxford Surveys in Information Technology (1988)Oxford Surveys in Information…New service development (1988)New service developmentPorter's (1980) Generic Strategies and Performance: An Empirical Examination with American Data (1986)Porter's (1980) Generic Strat…A Service‐Orientated Approach to Marketing of Services (1978)A Service‐Orientated Approach…In search of useful theory of innovation (1977)In search of useful theory of…International Investment and International Trade in the Product Cycle (1966)International Investment and …The Effectiveness of Service Innovation Practices to Reduce Energy Consumption Based on Adaptive Theory (2018)The Effectiveness of Service …Twenty Years of Service Innovation Research (2016)Twenty Years of Service Innov…Knowledge Management in Support of Enterprise Risk Management (2014)Knowledge Management in Suppo…ServiceInnovation (2010)ServiceInnovationA projectives perspective of international “e”‐services (2004)A projectives perspective of …Organizational Strategy, Structure, and Process (1978)Strategy formulation : analytical concepts (1978)Porter's (1980) Generic Strategies as Determinants of Strategic Group Membership and Organizational Performance (1984)Generic knowledge strategies in the U.S. pharmaceutical industry: Generic Knowledge Strategies (1996)What have we learned about generic competitive strategy? A meta-analysis (2000)Strategy and industry effects on profitability: evidence from Greece (2003)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Understanding Network Effects in Software Markets: Evidence from Web Server Pricing1 (2002)The Theory of Economic Development (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Innovation activity in the hotel industry: Evidence from Balearic Islands (2005)Knowledge, Networks, and Knowledge Networks: A Review and Research Agenda (2011)An Evolutionary Theory of Economic Change. (1983)The Competitive Advantage of Nations (1991)OVERCOMING THE LIABILITY OF FOREIGNNESS. (1995)An Introduction to Varieties of Capitalism (2001)Varieties of Capitalism (2001)Classifying Services to Gain Strategic Marketing Insights (1983)Problems and Strategies in Services Marketing (1985)Stage-gate systems: A new tool for managing new products (1990)Factors for success in R&D projects and new product innovation: a contextual framework (1997)Product innovativeness from the firm's perspective: Its dimensions and their relation with project selection and performance (2001)Does incremental and radical innovation performance depend on different types of knowledge accumulation capabilities and organizational size? (2015)The machine that changed the world (1992)The Knowledge-Creating Company (1998)Sustainability: the elusive element of process improvement (2005)Lean, Six Sigma and Lean Six Sigma: an analysis based on operations strategy (2013)Disentangling the antecedents of ambidexterity: Exploration and exploitation (2018)A change of masters (2020)The Diffusion of an Innovation Among Physicians (1957)Cultural influences on national rates of innovation (1993)On the sources and significance of interindustry differences in technological opportunities (1995)Firm organization, industrial structure, and technological innovation (1996)The Economics of Industrial Innovation (2012)Understanding the successful adoption and use of IS/IT in SMEs: an explanation from Portuguese manufacturing industries (2002)Resist, comply or workaround? An examination of different facets of user engagement with information systems (2006)E-Government Integration and Interoperability: Framing the Research Agenda (2007)Continental, national and sub-national innovation systems—complementarity and economic growth (2002)Research and Development, Spillovers, Innovation Systems, and the Genesis of Regional Growth in Europe (2008)Technical Change and Industrial Dynamics as Evolutionary Processes (2010)A Service Quality Model and its Marketing Implications (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Regional Innovation Systems, Clusters, and the Knowledge Economy (2001)Firms in International Trade (2007)Related Variety, Unrelated Variety and Regional Economic Growth (2007)
this work references cited by second hop

References

  • 1966International Investment and International Trade in the Product Cycle7,532 cited
  • 1991Why do firms differ, and how does it matter?1,962 cited
  • 1977In search of useful theory of innovation1,680 cited
  • 1994The economics of technical change990 cited
  • 1978A Service‐Orientated Approach to Marketing of Services551 cited
  • 1986Porter's (1980) Generic Strategies and Performance: An Empirical Examination with American Data437 cited
  • 1994Rediscovering continuous improvement399 cited
  • 1991New Industrial Financial Services: What Distinguishes the Winners349 cited
  • 1992The diffusion of technological innovation in the commercial banking industry326 cited
  • 1988Oxford Surveys in Information Technology242 cited
  • 1988New service development239 cited
  • 1997Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches236 cited
  • 1988The new product process: A decision guide for management199 cited
  • 1996Relationship Marketing: the Importance of Customer-Perceived Service Quality in Retail Banking169 cited
  • 1990A dynamic perspective on the impact of process innovation upon competitive strategies

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107 cited
  • 1995Technological regimes and innovation in services: the case of the Italian banking industry94 cited
  • Cited by

    • 2014Knowledge Management in Support of Enterprise Risk Management31 cited
    • 2004A projectives perspective of international “e”‐services28 cited
    • 2010ServiceInnovation25 cited
    • 2016Twenty Years of Service Innovation Research23 cited
    • 2018The Effectiveness of Service Innovation Practices to Reduce Energy Consumption Based on Adaptive Theory11 cited