Role of Small and Medium Sized Enterprises in E-Supply Chain Management

Abstract

This chapter studies the role that small and medium-sized enterprises (SMEs) play in the e-supply chain management. It has two objectives: (1) it explores how a SME embraces and implements electronic supply chain management (e-SCM) and the challenges facing it, and (2) it develops strategy to deal with the challenges. The chapter draws upon a case study of IFC Global Logistics (IFC), a small-to-medium-sized third party logistics provider. The case study illustrates how the SME embraces enabling technologies, the Internet, and modern business practices to integrate its supply chain management processes and to create for itself differentiation and a competitive advantage in the tough logistics industry. Based upon a literature review and the case study, the chapter explores effective strategy for SMEs in e-supply chain management.

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