Quality Of Human Resources in Waqf Institution: Counterproductive Study on Muhammadiyah Charity Business

Abstract

Muhammadiyah has many assets and many are not productive.This reality is caused by human resources having counterproductive work behavior.This study aimed to reveal the work behavior of West Sumatra Muhammadiyah Waqf Institution so that low waqf productivity can be interpreted.This study used a qualitative method with the informant was West Sumatra Muhammadiyah Waqf Institution.Data were collected by in-depth interview technique.Based on the results, the counterproductiveness of West Sumatra Muhammadiyah Waqf Institution is caused by comprehension levels on regulatory material by Muhammadiyah Waqf Institution as guidelines in waqf management are limited to translation and interpretation, not yet at the extrapolation level.The causes of counterproductive work behavior at Muhammadiyah Waqf Institution are as follows, firstly, dispositional factors, secondly, situational factors in the external form, part of organizational climate.Causative factors of counterproductive work behavior in Muhammadiyah Waqf Institution are internal and individual factors as well as organizational climate by means of; first, applying emotional intelligence in emotional perspectives, the ability to reason strengthens emotions, the ability to understand emotions, and the ability to manage emotions, because human relationships in an organization are more influenced by emotional factors than rational factors; Second, applying organizational climate individually and in groups affecting attitudes and behavior.

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