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Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms
16 references·1 citing·48 second hop
Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms (2022)Guest and Host Perspectives of Service Qu…Trust and reputation in the sharing economy: The role of personal photos in Airbnb (2016)Trust and reputation in the s…Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again (2015)Collaborative consumption: de…You are what you can access: Sharing and collaborative consumption online (2013)You are what you can access: …Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector (2013)Airbnb: disruptive innovation…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Structural equations modeling: Fit Indices, sample size, and advanced topics (2009)Structural equations modeling…Structural Equation Modeling: Reviewing the Basics and Moving Forward (2006)Structural Equation Modeling:…E-S-QUAL (2004)E-S-QUALA Scaled Difference Chi-Square Test Statistic for Moment Structure Analysis (2001)A Scaled Difference Chi-Squar…Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Service Quality, Profitabilit…An examination of the relationship between service quality, customer satisfaction, and store loyalty (2000)An examination of the relatio…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…A Review of Scale Development Practices in the Study of Organizations (1995)A Review of Scale Development…Adapting the SERVQUAL scale to hospital services: an empirical investigation. (1992)Adapting the SERVQUAL scale t…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…The Scientific Use of Factor Analysis in Behavioral and Life Sciences (1978)The Scientific Use of Factor …Does a cute pet make a difference in home-sharing booking intentions? A moderated serial mediation analysis (2024)Does a cute pet make a differ…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

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1,236 cited
  • 2006Structural Equation Modeling: Reviewing the Basics and Moving Forward861 cited
  • 2000An examination of the relationship between service quality, customer satisfaction, and store loyalty833 cited
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    • 2024Does a cute pet make a difference in home-sharing booking intentions? A moderated serial mediation analysis12 cited