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The Effect of Convenience, Perceived Ease of Use, and Perceived Usefulness on Intention to Use E-Wallet

Arfi Agustian Wardana · Edy Purwo Saputro · Muhammad Wahyuddin · Novel Idris Abas

28 citations0/0 files storedAdvances in economics, business and management research/Advances in Economics, Business and Management Research

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Health, Technology, Consumer Behavior

Abstract

In today's era, technology is developing rapidly.One of these technological advances is the existence of an electronic wallet (e-wallet).A transaction using the e-wallet can be both online and offline.The study aims to describe the effect of convenience, perceived ease of use, and perceived usefulness on intention to use.The samples were generation z of Surakarta city, which amounted to 225 respondents.The collection of samples used a purposive sampling method with the criteria of generation z of Surakarta.The payment method used for transactions is an e-wallet.The research used Structural Equation Modeling (SEM) and Partial Least Square (PLS) analysis methods with the SmartPLS 3.0.The research results show that (1) convenience has a positive and significant effect on the intention to use an e-wallet.(2) Convenience has a positive and significant effect on perceived usefulness.(3) Perceived ease of use has a positive and significant effect on the intention to use.(4) Perceived ease of use has a positive and significant effect on perceived usefulness.(5) Perceived usefulness has a significant effect on the intention to use.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 1993Research methods for business: A skill building approach 2003Trust and TAM in Online Shopping: An Integrated Model1 2009An empirical examination of factors influencing the intention to use mobile payment 2009Understanding consumer acceptance of mobile payment services: An empirical analysis 2003Explaining consumer acceptance of handheld Internet devices 2016The Journal of Internet Banking and Commerce

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