Chapterhybrid2022

Conformance Checking: Foundations, Milestones and Challenges

Josep Carmona · Boudewijn F. van Dongen · Matthias Weidlich

61 citations0/0 files storedLecture notes in business information processing

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Business Process Modeling and Analysis Software Testing and Debugging Techniques Robotic Process Automation Applications

Abstract

Abstract By relating observed and modelled behaviour, conformance checking unleashes the full power of process mining. Techniques from this discipline enable the analysis of the quality of a process model discovered from event data, the identification of potential deviations, and the projection of real traces onto process models. This way, the insights gained from the available event data can be transferred to a richer conceptual level, amenable for a human interpretation. The aforementioned functionalities are grounded on the use of conformance checking artefacts that explicit the relation between observed and modelled behaviour. This chapter describes these artefacts, and builds upon them to gain evidence-based insights on the processes of an organization. Moreover, we overview the applications of conformance checking and propose a general framework that incorporates these applications. Finally, milestones and challenges of the field are outlined.

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References

2004Workflow mining: discovering process models from event logs 2007Conformance checking of processes based on monitoring real behavior 2007Fuzzy Mining – Adaptive Process Simplification Based on Multi-perspective Metrics 2012Replaying history on process models for conformance checking and performance analysis 2005Process‐Aware Information Systems 2018Conformance Checking 2018Split miner: automated discovery of accurate and simple business process models from event logs 2015Balanced multi-perspective checking of process conformance

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