How Does Smartphone Usage Feedback Influence Mobility Behavior?

Abstract

Promoting mobility behavior can benefit individuals’ well-being and regional economic vitality. This study focuses on the role of a new ICT-related factor, smartphone usage feedback in promoting users’ mobility behavior. Though smartphone usage feedback is designed to help users to regulate their smartphone use, we find it also has the potential to increase their mobility. According to cognitive dissonance theory, smartphone usage feedback may make users realize that they are more addicted to smartphones in the digital world than they perceive, which causes users to experience dissonance and guilt. To relieve the dissonance and guilt, users may put more cognitive resources into the physical world and perform more life activities, possibly leading to higher-level mobility. Using large-scale smartphone data, findings verify that smartphone usage feedback encourages users to increase stopping- and moving-related mobility behavior. Besides, users with lower-level historical stopping-related mobility are less likely to increase their mobility.

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