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A Virtual Conversational Agent for Teens with Autism Spectrum Disorder

Mohammad Rafayet Ali · Seyedeh Zahra Razavi · Raina Langevin · Abdullah Al Mamun · Benjamin Kane · Reza Rawassizadeh +2 more

98 citations0/0 files storedACM International Conference on Intelligent Virtual Agents (IVA)

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Social Robot Interaction and HRI Autism Spectrum Disorder Research Speech and dialogue systems

Abstract

We present the design of an online social skills development interface for teenagers with autism spectrum disorder (ASD). The interface is intended to enable private conversation practice anywhere, anytime using a web-browser. Users converse informally with a virtual agent, receiving feedback on nonverbal cues in realtime, and summary feedback. The prototype was developed in consultation with an expert UX designer, two psychologists, and a pediatrician. Using the data from 47 individuals, feedback and dialogue generation were automated using a hidden Markov model and a schema-driven dialogue manager capable of handling multi-topic conversations. We conducted a study with nine high-functioning ASD teenagers. Through a thematic analysis of post-experiment interviews, identified several key design considerations, notably:

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References

2017Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial 2012Introduction to Applied Thematic Analysis 2016Smartphone-Based Conversational Agents and Responses to Questions About Mental Health, Interpersonal Violence, and Physical Health 2002Cognitive-behavioral therapy for social anxiety disorder: current status and future directions 2014Nonverbal Behavior and Communication 2002Biological Psychiatry 2018Ethical Challenges in Data-Driven Dialogue Systems 2017Embodied conversational agents for multimodal automated social skills training in people with autism spectrum disorders

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2022The Last Decade of HCI Research on Children and Voice-based Conversational Agents 2024Conversational Agent Utilization Patterns of Individuals with Autism Spectrum Disorder

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