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A voice for the silent: uncovering service exclusion practices
16 references·0 citing·55 second hopsampled
A voice for the silent: uncovering service exclusion practices (2022)A voice for the silent: uncovering servic…The health needs and access barriers among refugees and asylum-seekers in Malaysia: a qualitative study (2018)The health needs and access b…Design for service inclusion: creating inclusive service systems by 2050 (2018)Design for service inclusion:…Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)Conservation of Resources in …Commentary: vulnerable consumers in service settings (2017)Commentary: vulnerable consum…Actor engagement as a microfoundation for value co-creation (2016)Actor engagement as a microfo…Finding the Hidden Participant (2015)Finding the Hidden ParticipantValue propositions (2014)Value propositionsShould the Devil Sell Prada? Retail Rejection Increases Aspiring Consumers' Desire for the Brand (2014)Should the Devil Sell Prada? …Transformative service research: An agenda for the future (2012)Transformative service resear…The challenge of defining wellbeing (2012)The challenge of defining wel…Seeking Qualitative Rigor in Inductive Research (2012)Seeking Qualitative Rigor in …Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…Building Better Theory by Bridging the Quantitative–Qualitative Divide* (2006)Building Better Theory by Bri…Qualitative research in marketing (2005)Qualitative research in marke…Building Understanding of the Domain of Consumer Vulnerability (2005)Building Understanding of the…Identity Ambiguity and Change in the Wake of a Corporate Spin-off (2004)Identity Ambiguity and Change…A Theory of Social Comparison Processes (1954)Qualitative Data Analysis: An Expanded Sourcebook (1994)From the Editors: For the Lack of a Boilerplate: Tips on Writing Up (and Reviewing) Qualitative Research (2009)Sensemaking in Organizations: Taking Stock and Moving Forward (2014)The Discovery of Grounded Theory (2017)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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An interactional creation framework and its implications for value creation (2017)Past, present, and future of customer engagement (2021)Stress, appraisal, and coping (1985)Stress, social support, and the buffering hypothesis. (1985)Conservation of resources: A new attempt at conceptualizing stress. (1989)Job demands-resources theory in times of crises: New propositions (2022)Job Demands–Resources Theory: Ten Years Later (2022)A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice (2023)Subjective Well-Being (1984)Subjective well-being: Three decades of progress. (1999)Review of 99 self-report measures for assessing well-being in adults: exploring dimensions of well-being and developments over time (2016)Social capital and health: A systematic review of systematic reviews (2019)A systematic review and meta-analysis of psychological interventions to improve mental wellbeing (2021)
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References

  • 2012Seeking Qualitative Rigor in Inductive Research13,176 cited
  • 2017Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences5,752 cited
  • 2004Identity Ambiguity and Change in the Wake of a Corporate Spin-off2,219 cited
  • 2012The challenge of defining wellbeing2,162 cited
  • 2012Transformative service research: An agenda for the future996 cited
  • 2011Co-creation and co-destruction: A practice-theory based study of interactive value formation899 cited
  • 2005Building Understanding of the Domain of Consumer Vulnerability895 cited
  • 2006Building Better Theory by Bridging the Quantitative–Qualitative Divide*799 cited
  • 2016Actor engagement as a microfoundation for value co-creation771 cited
  • 2015Finding the Hidden Participant541 cited
  • 2005Qualitative research in marketing518 cited
  • 2018Design for service inclusion: creating inclusive service systems by 2050354 cited
  • 2014Value propositions307 cited
  • 2014Should the Devil Sell Prada? Retail Rejection Increases Aspiring Consumers' Desire for the Brand183 cited
  • 2017Commentary: vulnerable consumers in service settings175 cited

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  • 2018The health needs and access barriers among refugees and asylum-seekers in Malaysia: a qualitative study170 cited
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