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Improving customer relations in the banking sector of Ukraine through the development of priority digital banking products and services: Evidence from Poland
8 references·2 citing·36 second hop
Improving customer relations in the banking sector of Ukraine through the development of priority digital banking products and services: Evidence from Poland (2022)Improving customer relations in the banki…Transformation of Household Credit Behavior in the Conditions of Digitalization of the Financial Services Market (2021)Transformation of Household C…Red Queen Effect in German Bank Industry: Implication of Banking Digitalization for Open Innovation Dynamics (2021)Red Queen Effect in German Ba…Financial Technology in Banking Business: Realities and Prospects (2021)Financial Technology in Banki…Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services (2021)Digital Transformation and St…Is open banking driving the financial industry towards a true electronic market? (2020)Is open banking driving the f…Digital transformation in the banking sector: surveys exploration and analytics (2019)Digital transformation in the…Competitiveness of the information economy industry in Ukraine (2018)Competitiveness of the inform…Experiential Marketing (1999)Experiential MarketingExploring the effects of FinTech adoption on traditional banking: A systematic literature review on opportunities and challenges (2026)Exploring the effects of FinT…Digital Banks in Brazil: Struggling to Reach the Breakeven Point or a New Evolution Wave? (2023)Digital Banks in Brazil: Stru…The Production and Distribution of Knowledge in the United States (1964)The Information Age: Economy, Society and Culture (1999)Expected Scenarios of Development of Information Economy in the Global Economic System (2018)Personalization of Banking Products (Services) using Digitalization Technologies (2023)Phishing for phools: the economics of manipulation and deception (2015)Digitalisation as an Enabler of Circular Economy (2018)Digitalization and its influence on business model innovation (2018)Methodological approach to economic analysis and control of enterprises under conditions of economic systems transformation (2021)The Ecosystem of VAT Administration in E-Commerce: Case of the Eastern Europe Countries (2021)The Role of Digital Technologies in the Transformation of Regional Models of Households’ Financial Behavior in the Conditions of the National Innovative Economy Development (2022)Building Theories from Case Study Research (1989)Persuasion With Case Studies (2007)Theory Building From Cases: Opportunities And Challenges (2007)Fintech Innovation in the Financial Sector: Influence of E-Money Products on a Growing Economy (2021)Teknolojik gelişmelerin bankacılık hizmetlerine katkısı: Türkiye'nin son yüzyılı örneği (2023)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Digital Natives, Digital Immigrants Part 1 (2001)Digital transformation, diversification and stability: What do we know about banks? (2023)How does digital transformation impact bank performance? (2023)Impacts of digitization on operational efficiency in the banking sector: Thematic analysis and research agenda proposal (2024)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)Digital Banking in Northern India: The Risks on Customer Satisfaction (2021)Customer experience in digital banking: a review and future research directions (2022)Crowdfunding: Tapping the right crowd (2013)The journal coverage of Web of Science and Scopus: a comparative analysis (2015)On the Fintech Revolution: Interpreting the Forces of Innovation, Disruption, and Transformation in Financial Services (2018)Evolution and perspectives of electronic markets (2020)Designing a Roadmap for Human Resource Management in the Banking 4.0 (2021)Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies (2023)Bank System in the Digital Economy (2021)Communication and Control Processes in the Delivery of Service Quality (1988)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Building Sustainable Competitive Advantage in Banking through Organizational Agility (2024)Risks, Regulations, and Impacts of FinTech Adoption on Commercial Banks in the United States and Canada: A Comparative Analysis (2024)
this work references cited by second hop

References

  • 1999Experiential Marketing2,989 cited
  • 2021Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services278 cited
  • 2021Transformation of Household Credit Behavior in the Conditions of Digitalization of the Financial Services Market58 cited
  • 2020Is open banking driving the financial industry towards a true electronic market?38 cited
  • 2021Red Queen Effect in German Bank Industry: Implication of Banking Digitalization for Open Innovation Dynamics21 cited
  • 2019Digital transformation in the banking sector: surveys exploration and analytics21 cited
  • 2021Financial Technology in Banking Business: Realities and Prospects16 cited
  • 2018Competitiveness of the information economy industry in Ukraine14 cited

Cited by

  • 2023Digital Banks in Brazil: Struggling to Reach the Breakeven Point or a New Evolution Wave?13 cited
  • 2026Exploring the effects of FinTech adoption on traditional banking: A systematic literature review on opportunities and challenges12 cited

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