Assessing Social Interaction in Public Open Spaces: The Case of Dataran Merdeka in Kuala Lumpur

Abstract

Social interaction stands at the lowest level among ethnic groups in public open spaces in Malaysia.Therefore, the current paper seeks to identify the factors contributing to increasing social interaction.To achieve this, a self-administered questionnaire gathered 400 participants' assessment of factors affecting social interaction.The findings show that establishing strong social bonds through embossing ethnic values and holding socio-cultural activities that equally address the beliefs and norms of ethnic groups influence social interaction most, compared to personal, managerial, and physical factors.The findings offer constructive insights into the future designing and planning of inclusive public open spaces in multicultural societies.

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