References

• 2018Fundamentals of Business Process Management1,831 cited
• 2006The impact of human resource management practices on the implementation of total quality management198 cited
• 2014The Impact of Human Resources and Total Quality Management on the Enterprise50 cited
• 2013Priority-Based Human Resource Allocation in Business Processes39 cited
• 2020A human resource allocation method for business processes using team faultlines31 cited
• 2018Towards a Taxonomy of Human Resource Allocation Criteria30 cited
• 2015On-the-Fly Performance-Aware Human Resource Allocation in the Business Process Management Systems Environment Using Naïve Bayes22 cited
• 2018A Method to Enable Ability-Based Human Resource Allocation in Business Process Management Systems22 cited

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