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Beyond Airbnb. Determinants of Customer Satisfaction in P2P Accommodation in Time of COVID-19
16 references·0 citing·51 second hop
Beyond Airbnb. Determinants of Customer Satisfaction in P2P Accommodation in Time of COVID-19 (2022)Beyond Airbnb. Determinants of Customer S…Practical Considerations for Using Exploratory Factor Analysis in Educational Research (2020)Practical Considerations for …Progress on Airbnb: a literature review (2019)Progress on Airbnb: a literat…What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness (2018)What drives purchase intentio…Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction (2018)Exploring Airbnb service qual…Unraveling the diverse nature of service quality in a sharing economy (2017)Unraveling the diverse nature…Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity (2017)Understanding repurchase inte…Peer-to-Peer Markets (2016)Peer-to-Peer MarketsImpacts of Peer-to-Peer Accommodation Use on Travel Patterns (2015)Impacts of Peer-to-Peer Accom…Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again (2015)Collaborative consumption: de…Measuring Emotions in Real Time (2014)Measuring Emotions in Real Ti…An Exploratory Study on Drivers and Deterrents of Collaborative Consumption in Travel (2014)An Exploratory Study on Drive…Comparison of Values of Pearson's and Spearman's Correlation Coefficients on the Same Sets of Data (2011)Comparison of Values of Pears…Customer Satisfaction in the Hotel Industry: A Case Study from Sicily (2010)Customer Satisfaction in the …The Use of the Internet in Psychological Research: Comparison of Online and Offline Questionnaires (2003)The Use of the Internet in Ps…Principal-components analysis and exploratory and confirmatory factor analysis. (1995)Principal-components analysis…The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)The Dimensionality of Consump…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Commitment-Trust Theory of Relationship Marketing (1994)Sharing economy: A review and agenda for future research (2016)The limits of trust-free systems: A literature review on blockchain technology and trust in the sharing economy (2018)The sharing economy and digital platforms: A review and research agenda (2018)A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology (1998)The sharing economy: Why people participate in collaborative consumption (2015)Identifying salient attributes of peer-to-peer accommodation experience (2016)Sharing economy and prospects in tourism research (2016)When the sharing economy becomes neoliberalism on steroids: Unravelling the controversies (2017)Diffusion of Innovations 1 (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Heart and Mind in Conflict: the Interplay of Affect and Cognition in Consumer Decision Making (1999)Customer satisfaction with services: putting perceived value into the equation (2000)Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)On-Demand Service Platforms (2016)The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity (2017)What Do Platforms Do? 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(1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb (2017)A review of research into paid online peer-to-peer accommodation: Launching the Annals of Tourism Research Curated Collection on peer-to-peer accommodation. (2019)Evaluating the use of exploratory factor analysis in psychological research. (1999)Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Ten Steps in Scale Development and Reporting: A Guide for Researchers (2017)Exploratory and Confirmatory Factor Analysis: Which One to Use First? 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References

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  • 2010Customer Satisfaction in the Hotel Industry: A Case Study from Sicily

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270 cited
  • 2018Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction266 cited
  • 2017Unraveling the diverse nature of service quality in a sharing economy224 cited
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