Venue-Based Employment for Event Professionals

Abstract

This chapter focuses on the commercial employment available in a range of event venues to include hospitality providers, academic institutions, purpose-built conference and exhibition centres, sporting venues, and unique buildings. The chapter reviews the hard and soft skills required to work in three key areas: venue marketing, sales, and operations. Additionally, the chapter explores some of the specific venue-based roles such as a wedding planner or conference coordinator as well as the complex and responsible role of the venue's duty manager. The chapter includes a review of how degrees can prepare students for the realities of working in venues and it draws attention to the skills and experience required to work in what can be a demanding but rewarding role. The chapter concludes with suggestions as to where graduates can find employment based in an events venue and looks ahead to key trends influencing venue development and therefore venue-based employment.

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