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Does Alexa Live Up to the Hype? Contrasting Expectations from Mass Media Narratives and Older Adults' Hands-on Experiences of Voice Interfaces
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Does Alexa Live Up to the Hype? Contrasting Expectations from Mass Media Narratives and Older Adults' Hands-on Experiences of Voice Interfaces (2022)Does Alexa Live Up to the Hype? Contrasti…Exploring older adults’ perception and use of smart speaker-based voice assistants: A longitudinal study (2021)Exploring older adults’ perce…Empowering Dyads of Older Adults With Mild Cognitive Impairment And Their Care Partners Using Conversational Agents (2021)Empowering Dyads of Older Adu…Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces (2021)Digital Design Marginalizatio…‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction (2021)‘From technology adoption to …Use of Intelligent Voice Assistants by Older Adults with Low Technology Use (2020)Use of Intelligent Voice Assi…Exploring How Older Adults Use a Smart Speaker–Based Voice Assistant in Their First Interactions: Qualitative Study (2020)Exploring How Older Adults Us…"Alexa is a Toy": Exploring Older Adults' Reasons for Using, Limiting, and Abandoning Echo (2020)"Alexa is a Toy": Exploring O…What Makes a Good Conversation? (2019)What Makes a Good Conversatio…Voice assistants and older people (2019)Voice assistants and older pe…Older Adults' Perception and Use of Voice User Interfaces (2019)Older Adults' Perception and …"Phantom Friend" or "Just a Box with Information" (2019)"Phantom Friend" or "Just a B…"Accessibility Came by Accident" (2018)"Accessibility Came by Accide…Understanding Technology Adoption Through Individual and Context Characteristics: The Case of HDTV (2011)Understanding Technology Adop…Using thematic analysis in psychology (2006)Using thematic analysis in ps…Diffusion in Organizations and Social Movements: From Hybrid Corn to Poison Pills (1998)Diffusion in Organizations an…A Guide to Conducting Consensual Qualitative Research (1997)A Guide to Conducting Consens…Adapting Voice Assistant Technology for Older Adults: A Comprehensive Study on Usability, Learning Patterns, and Acceptance (2025)Adapting Voice Assistant Tech…Qualitative evaluation and research methods (1990)Qualitative Data Analysis: An Expanded Sourcebook (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)The Strength of Weak Ties (1973)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)A BEHAVIORAL THEORY OF R&D EXPENDITURES AND INNOVATIONS: EVIDENCE FROM SHIPBUILDING. (2003)Institutional Change in Toque Ville: Nouvelle Cuisine as an Identity Movement in French Gastronomy (2003)Legitimacy in Organizational Institutionalism (2008)Diffusion of Innovations 1 (2019)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Naturalistic inquiry (1985)Consensual qualitative research: An update. (2005)Mixed methods research designs in counseling psychology. (2005)Qualitative research in counseling psychology: A primer on research paradigms and philosophy of science. (2005)Reliability in Coding Open-Ended Data: Lessons Learned from HIV Behavioral Research (2004)Alexa, Are You Listening? (2018)Are We Preparing for a Good AI Society? A Bibliometric Review and Research Agenda (2020)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Basics of qualitative research (1990)User Acceptance of Information Technology: Toward A Unified View1 (2003)“It’s Kind of Like Code-Switching”: Black Older Adults’ Experiences with a Voice Assistant for Health Information Seeking (2022)Talk2Care: An LLM-based Voice Assistant for Communication between Healthcare Providers and Older Adults (2024)Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (create). (2006)Proceedings of the Human Factors and Ergonomics Society 2019 Annual Meeting (2019)Voice-Based Conversational Agents for the Prevention and Management of Chronic and Mental Health Conditions: Systematic Literature Review (2021)The media equation: how people treat computers, television, and new media like real people and places (1997)Qualitative research & evaluation methods (2002)Constructing grounded theory (2014)Exploring Interactions Between Trust, Anthropomorphism, and Relationship Development in Voice Assistants (2021)Reducing Loneliness Among Aging Adults: The Roles of Personal Voice Assistants and Anthropomorphic Interactions (2021)Understanding the Benefits and Challenges of Deploying Conversational AI Leveraging Large Language Models for Public Health Intervention (2023)PERSPECTIVE: Older Adults' Adoption of Technology: An Integrated Approach to Identifying Determinants and Barriers (2014)Older Adults' Reasons for Using Technology while Aging in Place (2015)The Promise of Artificial Intelligence in Supporting an Aging Population (2022)Older adults’ intention to use voice assistants: Usability and emotional needs (2023)The Computer for the 21st Century (1991)A Grand Challenge for Psychology: Reducing the Age-Related Digital Divide (2022)How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model (2023)Politeness : Some Universals in Language Usage (1987)Politeness (1987)"I Hear You, I Feel You": Encouraging Deep Self-disclosure through a Chatbot (2020)
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References

  • 2006Using thematic analysis in psychology193,725 cited
  • 1997A Guide to Conducting Consensual Qualitative Research2,883 cited
  • 1998Diffusion in Organizations and Social Movements: From Hybrid Corn to Poison Pills1,679 cited
  • 2019What Makes a Good Conversation?459 cited
  • 2018"Accessibility Came by Accident"448 cited
  • 2020Use of Intelligent Voice Assistants by Older Adults with Low Technology Use285 cited
  • 2019"Phantom Friend" or "Just a Box with Information"222 cited
  • 2021Exploring older adults’ perception and use of smart speaker-based voice assistants: A longitudinal study200 cited
  • 2020"Alexa is a Toy": Exploring Older Adults' Reasons for Using, Limiting, and Abandoning Echo154 cited
  • 2020Exploring How Older Adults Use a Smart Speaker–Based Voice Assistant in Their First Interactions: Qualitative Study152 cited
  • 2021Empowering Dyads of Older Adults With Mild Cognitive Impairment And Their Care Partners Using Conversational Agents105 cited
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  • 2019Older Adults' Perception and Use of Voice User Interfaces83 cited
  • 2021Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces79 cited
  • 2021‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction

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58 cited
  • 2011Understanding Technology Adoption Through Individual and Context Characteristics: The Case of HDTV32 cited
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    • 2025Adapting Voice Assistant Technology for Older Adults: A Comprehensive Study on Usability, Learning Patterns, and Acceptance17 cited