The study examines the role of experts in UK television news at the start of the coronavirus pandemic by analysing both how they were used in coverage and perceived by news audiences. Our systematic content analysis of sources ( N = 2300) used in the UK’s flagship evening news bulletins found a reliance on political sources, principally from the government’s perspective. We also discovered health and scientific experts received limited coverage and were only occasionally used to scrutinise public health policy. Yet, our six-week online diary study with 175 participants identified a strong preference for expert views about how the pandemic was being handled. It showed audiences favoured a range of expert sources in routine reporting – balancing government appointed and independent experts – to provide evidence-based scrutiny of the executive’s decision-making. Overall, our findings contribute to a greater understanding of audience expectations, opinions, and experiences with broadcast news during a major public health crisis.
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