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This work focuses on the issues encountered when using current evaluation tools to assess the accessibility and usability of web and mobile applications. Therefore, we present a case study, where we tested three accessibility assessment tools against the official website of Portuguese Institute for Employment and Vocational (IEFP), used by millions of users nationwide. Indeed, we found that individual tools still provide limited coverage of success criteria and, thus, user verification is consistently needed. In this regard, we also aim at proposing a new tool called IncWeb, that can automatically alter any web or mobile application into a usable and fully accessible one, in a way that is transparent to the user and adapted to his type of disability. As such, this work emphasizes the importance of having appropriate tools to facilitate the lives of people with disabilities and/or special needs, presenting not only the problems of other assessment tools, but also proposing a new paradigm-changing solution to overcome those known challenges.
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Stored only when both papers are in the corpus — 11 citations exist upstream.
Papers that cite the same references — the relational fallback while embeddings are still backfilling.
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