The Effect of Organizational Culture and Leadership Style on Employee Performance of Telkom Aceh Region: Generation Z as Moderator

Abstract

This study intends to examine the effect of organizational culture and leadership style on employee performance with Generation Z as moderator. The population was all permanent and contract employees of PT. Telekomunikasi Indonesia Aceh Region (Telkom Aceh Region) totaling 1,130 people. Sampling used a simple random sampling technique using the Slovin formula so that a total sample of 295 employees was obtained. Data were collected using a questionnaire and analyzed using the Structural Equation Modeling (SEM) method. The measurement scale used was the Likert Summated Ratings Scale. The results of the research prove that at Telkom Aceh Region Organizational culture significantly affects the performance of employees, Leadership style significantly affects the performance of employees, there is a moderation of Generation Z on the influence of organizational culture on employee performance, and there is moderation of Generation Z on the influence of leadership style on employee performance. Moderation formed for the models of hypotheses 3 and 4 is a potential moderator (homologiser moderation). So these findings reveal that the model for improving employee performance at Telkom Aceh Region is a function of improving organizational culture and leadership style, as well as strengthening the characteristics of Generation Z.

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