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Rehabilitating Your Organization’s Image: Public Relations Professionals’ Perceptions of the Effectiveness and Ethicality of Image Repair Strategies in Crisis Situations
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Rehabilitating Your Organization’s Image: Public Relations Professionals’ Perceptions of the Effectiveness and Ethicality of Image Repair Strategies in Crisis Situations (2012)Rehabilitating Your Organization’s Image:…Building institutional trust during disasters: An organization-public relationship examination of public service organizations (PSOs) (2025)Building institutional trust …An Application of Hierarchical Kappa-type Statistics in the Assessment of Majority Agreement among Multiple Observers (1977)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Purposive sampling: complex or simple? Research case examples (2020)
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  • 2025Building institutional trust during disasters: An organization-public relationship examination of public service organizations (PSOs)9 cited

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