Assessing Hospitality Training and Practices in Ghana.

Abstract

The main aim of the study was to assess hospitality training and hospitality practices in Ghana. In terms of approach, the study adopted a survey methodology and the population of the study consisted of hospitality teachers and managers involved in the hospitality industry in Ghana. Questionnaires were the main instrument used to solicit data from the study’s respondents. A sample size of 227 made up of 126 managers, and 101 teachers was used in the study. Descriptive statistics such as frequencies, percentages were used to illustrate the demographic profile of the participants and to answer the research questions in the study. The findings established the existence of a gap between the existing hospitality providers and expectations of practitioners in Ghana. However, the two parties do indeed also share some common views on the current important skills students need to possess as they enter the industry. The researcher recommended tighter collaboration between hospitality providers and hospitality practitioners to address the skill gaps as a matter of urgency.

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