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• 2004No Longer Unmeasurable? A Multidimensional Integrated Model of Nonprofit Organizational Effectiveness384 cited
• 2016The Promise of Diversity Management for Climate of Inclusion: A State-of-the-Art Review and Meta-Analysis336 cited
• 1997Multiple Constituencies and the Social Construction of Nonprofit Organization Effectiveness313 cited
• 2002The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action308 cited
• 2008The volunteer stages and transitions model: Organizational socialization of volunteers270 cited
• 2015Inclusion is the Key to Diversity Management, but WhatisInclusion?233 cited
• 2021The Expectancy‐Disconfirmation Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice192 cited
• 2013Advocacy Activities of Nonprofit Human Service Organizations192 cited
• 1999Beyond Affirmative Action183 cited
• 2002Factors Influencing the Retention of Specially Educated Public Child Welfare Workers180 cited
• 2013Building Nonprofit Financial Capacity179 cited
• 2004The Implementation of Welfare Reform Policy: The Role of Public Managers in Front‐Line Practices171 cited
• 2010Organizational Resources and Environmental Incentives: Understanding the Policy Advocacy Involvement of Human Service Nonprofits