Understanding User Requirements for a Senior-Friendly Mobile Health Application

Farzana Parveen Tajudeen · Nurhidayah Bahar · Maw Pin Tan · Mumtaz Begum Mustafa · Nor Izzati Saedon · Jenifer Jesudass

50 citations0/0 files storedGeriatrics

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Technology Use by Older Adults Usability and User Interface Design Mobile Health and mHealth Applications

Abstract

The advancement of mobile technologies has motivated countries around the world to aim for smarter health management to support senior citizens. However, the use of mobile health applications (mHealth apps) among senior citizens appears to be low. Thus, drawing upon user expectations, the present study examined user requirements for a senior-friendly mHealth application. A total of 74 senior citizens were interviewed to explore the difficulties they encounter when using existing mobile apps. This study followed Nielsen's usability model to identify user requirements from five aspects, namely learnability, efficiency, memorability, error, and satisfaction. Based on the results, a guideline was proposed pertaining to usability and health management features. This guideline offers suggestions for mHealth app issues related to phrasing, menus, simplicity, error messages, icons and buttons, navigation, and layout, among others. The study also found that speech recognition technology can help seniors access information quickly. The proposed guideline and findings offer valuable input for software and app developers in building more engaging and senior-friendly mHealth apps.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 50 citations exist upstream.

References

1985Naturalistic inquiry 2008Co-creation and the new landscapes of design 2017Series: Practical guidance to qualitative research. Part 4: Trustworthiness and publishing 2004Methodological rigour within a qualitative framework 2016Qualitative research methods: when to use them and how to judge them 2018Aging barriers influencing mobile health usability for older adults: A literature based framework (MOLD-US)2019Mobile health for older adult patients: Using an aging barriers framework to classify usability problems 2018Usability Evaluation of the Smartphone User Interface in Supporting Elderly Users From Experts’ Perspective

Cited by

2025A Systematic Review of the Usability of Telemedicine Interface Design for Older Adults 2025Digital technologies-enhanced older adults health management: developing a five-dimensional extension of social learning theory for community settings 2023Designing a Tangible User Interface (TUI) for the Elderly Based on Their Motivations and Game Elements 2023Designing Mobile Health Applications to Support Walking for Older Adults 2023

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.