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A multi-perspective approach of international tourist satisfaction in tourism service: from big data perspective
16 references·0 citing·53 second hopsampled
A multi-perspective approach of international tourist satisfaction in tourism service: from big data perspective (2022)A multi-perspective approach of internati…Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research (2020)Tourism and COVID-19: Impacts…Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation (2019)Tourist loyalty in creative t…The digital revolution in the travel and tourism industry (2019)The digital revolution in the…Service quality and customer satisfaction: The moderating effects of hotel star rating (2019)Service quality and customer …Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews (2018)Predicting overall customer s…Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Modelling the relationship be…Big data in tourism research: A literature review (2018)Big data in tourism research:…Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Mining meaning from online ra…How to plan and perform a qualitative study using content analysis (2016)How to plan and perform a qua…What can big data and text analytics tell us about hotel guest experience and satisfaction? (2014)What can big data and text an…Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis (2012)Determinants of Customer Sati…The impact of online reviews on hotel booking intentions and perception of trust (2011)The impact of online reviews …What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…Tried and tested: The impact of online hotel reviews on consumer consideration (2008)Tried and tested: The impact …Transaction‐specific satisfaction and overall satisfaction: an empirical analysis (2000)Transaction‐specific satisfac…Dimentions of tourist satisfaction with a destination area (1978)Dimentions of tourist satisfa…Choices, values, and frames. (1984)A power primer. (1992)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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Text analysis using structural topic model (2019)Past, Present, and Future of Electronic Word of Mouth (EWOM) (2020)Tourism demand modelling and forecasting—A review of recent research (2007)Predicting the Present with Google Trends (2012)Beyond the hype: Big data concepts, methods, and analytics (2014)Discovering the tourists' behaviors and perceptions in a tourism destination by analyzing photos' visual content with a computer deep learning model: The case of Beijing (2019)Asymmetric role of tourism development and technology innovation on carbon dioxide emission reduction in the Chinese economy: Fresh insights from QARDL approach (2020)Changes in air passenger demand as a result of the COVID-19 crisis: using Big Data to inform tourism policy (2020)Co-creation experiences: The next practice in value creation (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Role of social media in online travel information search (2009)How can open innovation contribute to circular economy adoption? Insights from a literature review (2021)Enhancing sustainable development through tourism digitalisation: a systematic literature review (2022)Travelling the Metaverse: Potential Benefits and Main Challenges for Tourism Sectors and Research Applications (2023)Publish and perish? 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References

  • 2016How to plan and perform a qualitative study using content analysis4,610 cited
  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,499 cited
  • 2020Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research2,289 cited
  • 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
  • 2008Tried and tested: The impact of online hotel reviews on consumer consideration1,312 cited
  • 2018Big data in tourism research: A literature review1,073 cited
  • 2016Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation1,044 cited
  • 2014What can big data and text analytics tell us about hotel guest experience and satisfaction?949 cited
  • 2019The digital revolution in the travel and tourism industry831 cited
  • 2000Transaction‐specific satisfaction and overall satisfaction: an empirical analysis620 cited
  • 2018Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty612 cited
  • 1978Dimentions of tourist satisfaction with a destination area588 cited
  • 2018Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews497 cited
  • 2019Service quality and customer satisfaction: The moderating effects of hotel star rating

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381 cited
  • 2012Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis357 cited
  • 2019Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation338 cited
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