References

• 2010Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake881 cited
• 2020The impacts of COVID-19 pandemic on public transit demand in the United States306 cited
• 2017Discovering themes and trends in transportation research using topic modeling297 cited
• 2014Planning and Social Media: A Case Study of Public Transit and Stigma on Twitter202 cited
• 2010Exploring passenger anxiety associated with train travel127 cited
• 2012Microparticipation with Social Media for Community Engagement in Transportation Planning104 cited
• 2017Tweeting Transit: An examination of social media strategies for transport information management during a large event91 cited
• 2012Uses of Social Media in Public Transportation90 cited
• 2014Social Media Use during Unplanned Transit Network Disruptions: A Review of Literature87 cited
• 2013Why We Engage: How Theories of Human Behavior Contribute to Our Understanding of Civic Engagement in a Digital Era74 cited
• 2018Using Twitter data for transit performance assessment: a framework for evaluating transit riders’ opinions about quality of service68 cited
• 2017Tweeting about public transit — Gleaning public perceptions from a social media microblog56 cited
• 2014Role of Social Media in Communicating Transit Disruptions29 cited
• 2021