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User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis
13 references·3 citing·45 second hop
User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis (2023)User-Chatbot Conversations During the COV…Information delivered by a chatbot has a positive impact on COVID-19 vaccines attitudes and intentions. 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(1988)The PHQ-9 (2001)Using thematic analysis in psychology (2006)An Empathy-Driven, Conversational Artificial Intelligence Agent (Wysa) for Digital Mental Well-Being: Real-World Data Evaluation Mixed-Methods Study (2018)Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape (2019)Your Robot Therapist Will See You Now: Ethical Implications of Embodied Artificial Intelligence in Psychiatry, Psychology, and Psychotherapy (2019)A Brief Measure for Assessing Generalized Anxiety Disorder (2006)Effectiveness and Safety of Using Chatbots to Improve Mental Health: Systematic Review and Meta-Analysis (2020)Systematic review and meta-analysis of AI-based conversational agents for promoting mental health and well-being (2023)Stress, social support, and the buffering hypothesis. 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References

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  • 2021Information delivered by a chatbot has a positive impact on COVID-19 vaccines attitudes and intentions.81 cited
  • 2020

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Analysis of Scientific Publications During the Early Phase of the COVID-19 Pandemic: Topic Modeling Study
61 cited

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  • 2024Factuality challenges in the era of large language models and opportunities for fact-checking186 cited
  • 2025Chatbots’ Empathetic Conversations and Responses: A Qualitative Study of Help‑Seeking Queries on Depressive Moods Across 8 Commercial Conversational Agents6 cited
  • 2024User Preferences on AI Psychotherapy Based on Moderating Effects of Individual Personality Traits: Employing a Clustering Analysis6 cited