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Determinants of Repurchase Intention: A Study on Ease of Use, Trust and E-Satisfaction Construct in Shopee Marketplace

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References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
2010MANAJEMEN PEMASARAN JILID I507 cited
2015Understanding online repurchase intention: social exchange theory and shopping habit142 cited
2019Understanding Customer Repurchase Intention in E-commerce: Role of Perceived Price, Delivery Quality, and Perceived Value122 cited
2020A Study of Relationship Among Service Quality of E-Commerce Websites, Customer Satisfaction, and Purchase Intention120 cited
2012Why Do Consumers Go Internet Shopping Again? Understanding the Antecedents of Repurchase Intention81 cited
2014The Impact of Satisfaction and Trust on Loyalty of E-Commerce Customers45 cited
2020Ease Of Use Dan Trust Terhadap Purchase Intention Melalui Customer Satisfaction Pada Situs Web Tokopedia26 cited

Cited by

2023The Mediating Role of Customer Satisfaction between Antecedent Factors and Brand Loyalty for the Shopee Application32 cited
2023The Effect of Perceived Usefulness, Perceived Ease of Use, and Social Influence Toward Purchase Intention Mediated by Trust in Live Streaming Platform11 cited

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