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An innovation service system and personalized recommendation for customer-product interaction life cycle in smart product service system
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References

  • 2001Demand Heterogeneity and Technology Evolution: Implications for Product and Process Innovation811 cited
  • 2018A systematic design approach for service innovation of smart product-service systems411 cited
  • 2020Digital technologies in product-service systems: a literature review and a research agenda250 cited
  • 2015The impacts of technological environments and co-creation experiences on customer participation222 cited
  • 2021Developing a personalized recommendation system in a smart product service system based on unsupervised learning model152 cited
  • 2019Explore and evaluate innovative value propositions for smart product service system: A novel graphics-based rough-fuzzy DEMATEL method130 cited
  • 2016Challenges and future perspectives for the life cycle of manufacturing networks in the mass customisation era123 cited
  • 2022Design and Operation of Production Networks for Mass Personalization in the Era of Cloud Technology117 cited
  • 2021Product-Service Systems and Sustainability: Analysing the Environmental Impacts of Rental Clothing110 cited
  • 2016Product-Service Systems for servitization of the automotive industry: a literature review98 cited
  • 2022Data-driven value creation in Smart Product-Service System design: State-of-the-art and research directions84 cited
  • 2021Design concept evaluation of smart product-service systems considering sustainability: An integrated method80 cited
  • 2019Evaluating the Environmental Performance of a Product/Service-System Business Model for Merino Wool Next-to-Skin Garments: The Case of Armadillo Merino®

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77 cited
  • 2020A rough–fuzzy approach integrating best–worst method and data envelopment analysis to multi-criteria selection of smart product service module77 cited
  • 2019Circular Innovation Framework: Verifying Conceptual to Practical Decisions in Sustainability-Oriented Product-Service System Cases76 cited
  • 2012A value based evaluation method for Product/Service System using design information70 cited
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    • 2023Supporting personalized new energy vehicle purchase decision-making: Customer reviews and product recommendation platform37 cited
    • 2024Integrating object detection and natural language processing models to build a personalized attraction recommendation agent in a smart product service system17 cited
    • 2025Research Evolution, Current Status, Trends, and Sustainable Development of Smart Product-Service Systems8 cited
    • 2025Customer requirement-oriented personalized product configuration method with knowledge graphs7 cited
    • 2024Platform-based task assignment for social manufacturing (PBTA4SM): State-of-the-art review and future directions6 cited