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Several studies have tried to understand the use of Information and Communication Technologies (ICT) in Higher Education, namely how the learning contexts influence student learning and their expectations about their graduation course. This study aims to know the students’ expectations about the use of ICT in teaching in courses hospitality, tourism, and restaurant in higher education institutions. More specifically, we aimed to identify the importance attributed to the use of ICT strategies in the teaching of different classes by students and to characterize how ICT strategies should be used for the assessment of the classes. A quantitative cross-sectional study was performed to achieve the study goals. Our sample consists of 161 higher education students in hospitality, tourism, and restaurant courses. We applied an online questionnaire and used IBM SPSS 27.0 for the statistical analysis. Our results showed that 65% (n=105) considered very important to use ICT to share documents, 73% (n=117) to search for information, 58% (n=94) to present content during the classes, and 52% (n=84) to communicate content. In the same way, 79% (n=127) referred to the use of ICT during the classes as a very important strategy to motivate students, 73% (n=117)to increase the quality of the learning process. Regarding the use of ICT to perform the assessment, 60% (n=96) considered that depends on the kind of contents, and 37% (n=80) referred that ICT should be used to perform the assessment of the classes. Therefore, we can conclude that the use of ICT during classes is very important to the students of hospitality, tourism, and restaurant in order to facilitate and promote the learning process. Students also referred that the use of these strategies to perform the assessment depends on the kind of contents of the classes. This study reinforces the need to train higher education teachers with digital skills and the need for Higher education institutions to have adequate ICT tools.
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