Reviewing the critical challenges that influence the adoption of the e-learning system in higher educational institutions in the era of the COVID-19 pandemic

Fadi Abdelfattah · Abrar Mohammed Al Alawi · Khalid Abed Dahleez · Ayman A. El‐Saleh

47 citations0/0 files storedOnline Information Review

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Education during COVID-19 pandemic Educational Technology and E-Learning Educational Innovations and Technology

Abstract

Purpose This paper aims to review the critical challenges and factors influencing the successful adoption of electronic learning (e-learning) systems in higher educational institutions before and during the current propagation of the coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach This study undertook a literature review concerning the in-depth revision of previous studies published in 2020 and 2021. A total of 100 out of 170 selected research papers were adopted to identify and recognise the factors restricting the application of e-learning systems. Findings The findings determine and illuminate the most challenging factors that impact the successful application of online learning, particularly during the wide propagation of the COVID-19 pandemic. The review of the literature provides evidence that technological, organisational and behavioural issues constitute significant drivers that frontier the facilitation of the e-learning process in higher educational institutions. Practical implications The current paper suggests a guide for managers and scholars in educational institutions and acts as a roadmap for practitioners and academics in the educational field and policymakers as this research spotlights the significant factors challenging the e-learning process before and during the pandemic crisis. Originality/value The provided in-depth literature review in this research will support the researchers and system designers with a comprehensive review and recent studies conducted before and during the COVID-19 pandemic considering the factors limiting the e-learning process. This paper formulates a valuable contribution to the body of knowledge that will assist the stakeholders in the higher educational institutions' context. Peer review The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-02-2022-0085 .

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2004Procedures for Performing Systematic Reviews 2018How to Do a Systematic Review: A Best Practice Guide for Conducting and Reporting Narrative Reviews, Meta-Analyses, and Meta-Syntheses 2020Online teaching-learning in higher education during lockdown period of COVID-19 pandemic 2020Online University Teaching During and After the Covid-19 Crisis: Refocusing Teacher Presence and Learning Activity 2020Online learning amid the COVID-19 pandemic: Students perspectives 2019Evaluating E-learning systems success: An empirical study 2020College students’ use and acceptance of emergency online learning due to COVID-19 2020Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic

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