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Impact of 3G and 4G Technology Performance on Customer Satisfaction in the Telecommunication Industry
12 references·0 citing·43 second hop
Impact of 3G and 4G Technology Performance on Customer Satisfaction in the Telecommunication Industry (2023)Impact of 3G and 4G Technology Performanc…The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty (2022)The Effect of Value Innovatio…Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms (2021)Impact of Service Quality on …Antecedents of customer loyalty and performance improvement: Evidence from Pakistan's telecommunications sector (2021)Antecedents of customer loyal…Modelling brand loyalty in the Nigerian telecommunications industry (2018)Modelling brand loyalty in th…Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting (2018)Measuring e-service quality a…The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education (2017)The Use of Cronbach’s Alpha W…Factors influencing students’ adoption of e-learning: a structural equation modeling approach (2017)Factors influencing students’…An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research (2017)An assessment of the use of p…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Intraclass Reliability Estima…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2017The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education10,661 cited
  • 1974Intraclass Reliability Estimates: Testing Structural Assumptions1,657 cited
  • 2017An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research1,545 cited
  • 2017Factors influencing students’ adoption of e-learning: a structural equation modeling approach317 cited
  • 2021Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms183 cited
  • 2018Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting145 cited
  • 2022The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty52 cited
  • 2021Antecedents of customer loyalty and performance improvement: Evidence from Pakistan's telecommunications sector37 cited
  • 2018Modelling brand loyalty in the Nigerian telecommunications industry35 cited

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