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Mediated Social Support for Distress Reduction: AI Chatbots vs. Human
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Mediated Social Support for Distress Reduction: AI Chatbots vs. Human (2023)Mediated Social Support for Distress Redu…My Chatbot Companion - a Study of Human-Chatbot Relationships (2021)My Chatbot Companion - a Stud…User Experiences of Social Support From Companion Chatbots in Everyday Contexts: Thematic Analysis (2020)User Experiences of Social Su…Building a Stronger CASA: Extending the Computers Are Social Actors Paradigm (2020)Building a Stronger CASA: Ext…Machine Heuristic (2019)Machine HeuristicShould Machines Express Sympathy and Empathy? Experiments with a Health Advice Chatbot (2018)Should Machines Express Sympa…Venturing into the uncanny valley of mind—The influence of mind attribution on the acceptance of human-like characters in a virtual reality setting (2016)Venturing into the uncanny va…Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health (2016)Large-scale Analysis of Couns…It’s only a computer: Virtual humans increase willingness to disclose (2014)It’s only a computer: Virtual…Feeling robots and human zombies: Mind perception and the uncanny valley (2012)Feeling robots and human zomb…“It doesn’t matter what you are!” Explaining social effects of agents and avatars (2010)“It doesn’t matter what you a…On seeing human: A three-factor theory of anthropomorphism. (2007)On seeing human: A three-fact…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…Goodwill: A reexamination of the construct and its measurement (1999)Goodwill: A reexamination of …Can computers be teammates? (1996)Can computers be teammates?Can computer personalities be human personalities? (1995)Can computer personalities be…Development of a measure of interpersonal communication competence (1994)Development of a measure of i…Friend or Therapist? A Systematic Literature Review on Chatbots and Mental Health in Young People (2026)Friend or Therapist? A System…Mind, Self, and Society (1967)The Question Concerning Technology, and Other Essays (1977)Affective Computing (1997)Anthropomorphism and the social robot (2003)The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle (2014)Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management (2018)The measurement of psychological androgyny. (1974)The 1982 Interpersonal Circle: A taxonomy for complementarity in human transactions. (1983)Intimate Exchanges: Using Computers to Elicit Self‐Disclosure From Consumers (2000)Toward a Framework for Levels of Robot Autonomy in Human-Robot Interaction (2014)Almost human: Anthropomorphism increases trust resilience in cognitive agents. (2016)The Principles of Psychology (1891)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Metaphors We Live By (2003)The Social Brain: Neural Basis of Social Knowledge (2008)Perceived social isolation and cognition (2009)A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction (2011)I.—COMPUTING MACHINERY AND INTELLIGENCE (1950)Minds, brains, and programs (1980)Computing Machinery and Intelligence (1950) (2004)Anthropomorphism: Opportunities and Challenges in Human–Robot Interaction (2014)Machine behaviour (2019)Computers are social actors (1994)The media equation: how people treat computers, television, and new media like real people and places (1997)The Cognitive-Affective-Social Theory of Learning in digital Environments (CASTLE) (2021)Exploring relationship development with social chatbots: A mixed-method study of replika (2022)My AI Friend: How Users of a Social Chatbot Understand Their Human–AI Friendship (2022)Stress, social support, and the buffering hypothesis. (1985)Using thematic analysis in psychology (2006)Social Relationships and Mortality Risk: A Meta-analytic Review (2010)A longitudinal study of human–chatbot relationships (2022)Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika (2022)AI Technology panic—is AI Dependence Bad for Mental Health? A Cross-Lagged Panel Model and the Mediating Roles of Motivations for AI Use Among Adolescents (2024)Social Media as Information Source: Recency of Updates and Credibility of Information (2013)Measuring Message Credibility (2015)Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions (2019)Psychological, Relational, and Emotional Effects of Self-Disclosure After Conversations With a Chatbot (2018)Machine Learning and Natural Language Processing in Mental Health: Systematic Review (2020)
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References

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  • 2000Machines and Mindlessness: Social Responses to Computers3,990 cited
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  • 2014It’s only a computer: Virtual humans increase willingness to disclose953 cited
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  • 2016Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health

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323 cited
  • 2016Venturing into the uncanny valley of mind—The influence of mind attribution on the acceptance of human-like characters in a virtual reality setting297 cited
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    • 2026Friend or Therapist? A Systematic Literature Review on Chatbots and Mental Health in Young People2 cited