References

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• 2003Why Measure Performance? Different Purposes Require Different Measures1,401 cited
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• 2008The Dynamics of Performance Management: Constructing Information and Reform843 cited
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• 2008Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project279 cited
• 2001Performance Management, Evaluation and Learning in ‘Modern’ Local Government