Digitalization of Banking and Financial Performance of Banking Companies

Abstract

This study aims to identify the impact of bank digitization on the financial performance of companies in the Indonesian banking sector. The study uses his three-year (2018-2020) panel data of banking companies listed on the Indonesia Stock Exchange, covering 40 banks and 120 observations. Data were analyzed using panel data regression with a fixed effects model. The analysis tool used in this study is Eviews version 10. The results of this study show that the application of banking digitalization in the form of digital technology adaptation in banking firms has a negative impact on financial performance as measured by return on investment. These results highlight that the use of digital technology failed to improve the financial performance of Indonesian banks. As factual information, the study serves as the basis for decisions regarding the application of digital technology in banking companies. Investors are especially careful when investing in companies that use digital technology.

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