References

• 2016Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future750 cited
• 2011Social identity perspective on brand loyalty565 cited
• 2011The Effects of Brand Communication and Service Quality In Building Brand Loyalty Through Brand Trust; The Empirical Research On Global Brands218 cited
• 2021The role of e-satisfaction, e-word of mouth and e-trust on repurchase intention of online shop93 cited
• 2015Innovation Strategy Services Delivery: An Empirical Case Study of Academic Information Systems in Higher Education Institution27 cited
• 2021How Product Quality, Brand Image and Price Perception Impact on Purchase Decision of Running Shoes?20 cited
• 2021How Brand Image Mediated Sales Promotion and Price to Impact Shopee Consumer's Decision? The Case of Urban Worker in Jakarta11 cited
• 2021Market Growth Strategy through Consumers’ Satisfaction, Product Quality and Brand Image: Evidence from Jakarta Indonesia10 cited
• 2021Strategic Business Analysis by Using Determinants of Buying Decision on Products: Lessons from an International Company in Indonesia9 cited
• 2021Measurement of Brand Image, Price, Promotion, Ease of Use and Satisfaction to Customer Loyalty of on line Transportation in Urban Area7 cited
• 2018The Effect of Endorsement and Brand Image on Purchase Decision of Online Culinary Product7 cited
• 2021Global Brand Commitment in International Market: The Factors Affecting Global Brand Commitment5 cited

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