SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Relationship Modeling of Travel Website Quality toward Customer Satisfaction Influencing Purchase Intention
16 references·1 citing·46 second hop
Relationship Modeling of Travel Website Quality toward Customer Satisfaction Influencing Purchase Intention (2023)Relationship Modeling of Travel Website Q…Partial Least Squares Strukturgleichungsmodellierung (2017)Partial Least Squares Struktu…Consumer behaviour in tourism: Concepts, influences and opportunities (2013)Consumer behaviour in tourism…What Signal Are You Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions1 (2011)What Signal Are You Sending? …The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators (2011)The impact of website quality…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Trust and Satisfaction, Two S…Explaining and predicting the impact of branding alliances and web site quality on initial consumer trust of E-commerce web sites (2008)Explaining and predicting the…The role of social presence in establishing loyalty in e-Service environments (2006)The role of social presence i…Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach (2006)Investigating the effect of w…A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Practical Guide To Factoria…E-S-QUAL (2004)E-S-QUALE‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider (2003)Determinants of Online Channe…e‐Integration in the Supply Chain: Barriers and Performance* (2002)e‐Integration in the Supply C…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The power of website quality in driving customer loyalty in hotel industry: exploring a mediation model (2025)The power of website quality …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)Partial least squares structural equation modeling in HRM research (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)An examination of the determinants of customer loyalty in mobile commerce contexts (2005)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Towards a conceptualisation of smart tourists and their role within the smart destination scenario (2018)Impact of tourist-to-tourist interaction on tourism experience: The mediating role of cohesion and intimacy (2019)The impact of social media influencers on travel decisions: the role of trust in consumer decision journey (2021)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Service Quality in Multichannel Services Employing Virtual Channels (2006)The role of etail quality, e-satisfaction and e-trust in online loyalty development process (2009)An assessment of customers’ e-service quality perception, satisfaction and intention (2010)Diffusion of Innovations 1 (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)An Updated and Streamlined Technology Readiness Index (2014)Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective (2011)An empirical examination of continuance intention of mobile payment services (2012)Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1 (2014)Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations (2020)Students’ Acceptance of the COVID-19 Impact on Shifting Higher Education to Distance Learning in Poland (2020)Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation (2021)
this work references cited by second hop

References

  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2004E-S-QUAL3,962 cited
  • 2005A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example3,281 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 2017Partial Least Squares Strukturgleichungsmodellierung1,325 cited
  • 2008Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration988 cited
  • 2003Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider782 cited
  • 2013Consumer behaviour in tourism: Concepts, influences and opportunities776 cited
  • 2011What Signal Are You Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions1761 cited
  • 2006The role of social presence in establishing loyalty in e-Service environments704 cited
  • 2006Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach464 cited
  • 2011The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

451 cited
  • 2002e‐Integration in the Supply Chain: Barriers and Performance*382 cited
  • 2008Explaining and predicting the impact of branding alliances and web site quality on initial consumer trust of E-commerce web sites352 cited
  • Cited by

    • 2025The power of website quality in driving customer loyalty in hotel industry: exploring a mediation model16 cited