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Pendidikan dan Pelatihan Menghubungkan Teori dan Praktik Mahasiswa sebagai Guest Experiment Business Luxury Hotel di Jakarta
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Pendidikan dan Pelatihan Menghubungkan Teori dan Praktik Mahasiswa sebagai Guest Experiment Business Luxury Hotel di Jakarta (2023)Pendidikan dan Pelatihan Menghubungkan Te…Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers (2019)Moments of care: How interper…Pengantar Manajemen Hospitality (2017)Pengantar Manajemen Hospitali…Deploying Self-Service Technology in Luxury Hotel Brands: Perceptions of Business Travelers (2014)Deploying Self-Service Techno…Assessing the Effects of Leadership Styles on Employees’ Outcomes in International Luxury Hotels (2014)Assessing the Effects of Lead…Aktivitas Recepsionist Dalam Menangani Tamu Personal Di Ameera Boutique Hotel Yogyakarta (2014)Aktivitas Recepsionist Dalam …Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels (2011)Understanding the Consumer Ex…Pengantar Akomodasi Dan Restoran (2003)Pengantar Akomodasi Dan Resto…Toward a Psychology of Being (1962)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The influence of customer participation on service failure perceptions (2015)Antecedents of Business Travelers’ Satisfaction (2016)Finding desirable post-consumption behaviors (2018)Diffusion of Innovations 1 (2019)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Naturalistic inquiry (1985)Flow: the psychology of optimal experience (1990)Exploring the conceptualization of the sensory dimension of tourist experiences (2013)Components of cultural tourists’ experiences in destinations (2015)Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Assessing the effects of transformational leadership: A study on Egyptian hotel employees (2016)Leadership Styles, Psychological Factors, and Employee Commitment to Service Quality in the Hotel Industry (2021)Linking leadership styles to communication competency and work engagement: evidence from the hotel industry (2021)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Qualitative Research & Evaluation Methods: Integrating Theory and Practice (2014)Exploring Customers’ Luxury Consumption in Restaurants: A Combined Method of Topic Modeling and Three-Factor Theory (2021)Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands (2021)Environmental concern and purchase intention of pre-loved luxury products: a moderated mediation model (2023)Perancangan Interior Restoran Italia Casa Bocca di Surabaya (2015)Upaya Meningkatkan Kinerja Barista Untuk Mengurangi Keluhan Tamu Di Rock Gilis Coffee Lombok (2019)PENGARUH KUALITAS PELAYANAN, LOKASI, HARGA DAN DIGITAL MARKETING TERHADAP LOYALITAS KONSUMEN DI GRAND WAHID HOTEL SALATIGA (2021)Cleanliness, Health, Safety, and Environment Sustainability (CHSE) Implementation in Housekeeping Department (2022)PENERAPAN BAURAN PEMASARAN PADA TERASKITA HOTEL JAKARTA (2022)STRATEGI MANAJEMEN STAFT HOTEL DALAM PELAYANAN UNTUK MENINGKATKAN KEPUASAN TAMU (2023)
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References

  • 2011Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels398 cited
  • 2014Deploying Self-Service Technology in Luxury Hotel Brands: Perceptions of Business Travelers81 cited
  • 2003Pengantar Akomodasi Dan Restoran66 cited
  • 2014Assessing the Effects of Leadership Styles on Employees’ Outcomes in International Luxury Hotels66 cited
  • 2017Pengantar Manajemen Hospitality43 cited
  • 2019Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers40 cited
  • 2014Aktivitas Recepsionist Dalam Menangani Tamu Personal Di Ameera Boutique Hotel Yogyakarta2 cited

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