The COVID-19 Pandemic’s Impact on UK Older People’s Social Workers: A Mixed-Methods Study

Justin MacLochlainn · Jill Manthorpe · John Mallett · Susan McGrory · Jermaine M. Ravalier · Patricia Nicholl +3 more

13 citations0/0 files storedThe British Journal of Social Work

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Social Work Education and Practice COVID-19 and Mental Health Stress and Burnout Research

Abstract

Abstract The social work profession was heavily impacted by the COVID-19 pandemic. In this study, we examined the well-being, working conditions and intentions to leave the social work profession among a sample of UK older people’s social workers. This was a cross-sectional mixed methods study analysing data from 426 social workers who worked in older people’s services in the UK at five time points of the pandemic spanning 2020–2022. Data were collected using anonymous online surveys which included both quantitative and qualitative questions. The mental well-being of participants decreased as the pandemic progressed and this decline was associated with intentions to leave the profession. Thematic analysis of qualitative data revealed two major themes: Practice challenges and Staff well-being. The findings highlight the nature of stressors related to internal related practice demands, and external health and social care service stressors encountered during the COVID-19 pandemic and have implications for policy, practice and research in older people’s social work.

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2020One size fits all? What counts as quality practice in (reflexive) thematic analysis?2000A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium 2009Internal construct validity of the Warwick-Edinburgh Mental Well-being Scale (WEMWBS): a Rasch analysis using data from the Scottish Health Education Population Survey 2016Evaluating and establishing national norms for mental wellbeing using the short Warwick–Edinburgh Mental Well-being Scale (SWEMWBS): findings from the Health Survey for England 2014Resilience and Burnout in Child Protection Social Work: Individual and Organisational Themes from a Systematic Literature Review 2020Practising ethically during COVID-19: Social work challenges and responses 2020The Digital Exclusion of Older Adults during the COVID-19 Pandemic 2021The Impact of the COVID-19 Pandemic on Social Workers at the Frontline: A Survey of Canadian Social Workers

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