Intercultural Competence

Abstract

Interest in intercultural competence has greatly increased in recent years, with institutions seeking ways to develop “global-ready students”—whether through study abroad, service learning, integrated curriculum, or extracurricular activities. This chapter proposes a definition and a model of intercultural competence, developed from the first study that documents consensus among leading intercultural experts on key elements of this construct. It discusses the intercultural competence model with regard to its implications for education abroad administrators, educators, and students. Knowledge areas focuses on both awareness of one’s own cultural norms and sensitivity to those of other cultures. Adequate preparation and support is vital for students to begin developing their intercultural competence, in part with the goal of students being able to articulate the learning outcomes they obtain while abroad.

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